Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bassfishingtips.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***v –
I take not the first time from this store, but in the last purchase suddenly found that the delivery became paid and as it turned out, many sellers began to be pampered, in a similar way in general, the bait is quite working.
Е***о –
All OK
A***v –
Strongly noisy producer recommend
W***o –
Very good
R***v –
Salaam to all. The order took a long time. Manufactured qualitatively. In the head there is a ball for attracting a predator. In winter I will test. i will add a review
G***i –
For price and quality, loud, not sure what will catch, the color is dull, after fishing I will add how he behaves
A***v –
Товар соответствует описанию, сделано хорошо, расцветка в точности как на фото.
A***n –
In appearance, we will check how it will work.
P***s –
Hooks sharp. Color deviate slightly from this what you see in the pictures, where appear more vivid. Besides OK.
1***r –
Detail clear painting, 2-3 heavy balls make noise inside, packaging – individual box, fast delivery, reliable seller, I will order more
R***v –
Very realistic looks like Live! 🙂
R***r –
Not the first time I order from this store, impressions only positive, sociable, but unobtrusive, I recommend, the product corresponds to the description, all good luck
D***e –
parfait
D***o –
Looking beautiful and quality… on work did not check
S***t –
Nice color for this lipless, but the finish of a triple hook leaves to be desired. I’m sure this was seen in the editing. I will change it because I do not want to see it open under the rush of a big spike. Too bad, because it would have deserved a 5 stars put if I have to buy more lure triples and broken rings the cost price is no longer the same and I would have bought it in another shop. So, I’m disappointed, to think about before buying in this shop even if the colors remain nice. To see in the swim and how it behaves after a few takes. I would come back to add an opinion.
E***v –
Описание точное. Качество отличное.Петли клеить не надо. Не тихий.
M***a –
Excellent Product
F***r –
Раттлины сделаны качественно, но есть недостаток. Они не светятся в ультрафиолете и их приходится дорабатывать своими силами. И не хватает размера в 90 мм. Большой рыбе – большая приманка
T***Z –
Excellent, while tested in the bathroom, drowning, active and responsive, soon experience in the hole. In my opinion, the hooks are slightly too big, but good, very sharp. Delivered quickly.
R***r –
OK
G***i –
Delivery 15 days after the fifth, the quality of the performance is normal, noisy, so caught, but defense, Sudak loves, for catching up, I make it quiet.
E***e –
Very accurate and meets the description
D***v –
Отлично и быстро.
A***i –
quality. delivery two weeks!
A***v –
I recommend everything perfectly