Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bassfishingtips.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***v –
Doubts about 500 m. It is difficult to break at the node, it seems not a big memory, it is necessary to check
V***o –
Although he distrusts the beginning it was an excellent decision to have bought him holds up very well the abuse I did not have some good catches he performs excellent
Customer –
I got my nylon line, it’s nice, but I don’t want to darken without using it, but it’s nice as a first impression.
J***a –
Good line, nice color, just need to try and I will add comment
M***4 –
line is good i will order more from this store… i recommend seller 👍👍👍 my item arived early and all good
E***z –
Arrived very quickly and fulfills what was promised. Thank you very much.
a***r –
The product arrived quickly and fully as described, I recommend the seller.
M***l –
The thread is super thin. It looks good quality, you have to try it. Recommended seller arrived very quickly.
Customer –
It arrived as in the description and it looks good quality, now you just need to go fishing to test its resistance. But I recommend the seller. Thanks.
C***j –
It is recommended to the seller for the purchase of this type of fishing items, it is seen that it is a good quality product just need to go to try it
D***c –
Nice Line. Evrithing Is like in description. Recomended the seller.
E***m –
I arrived the order before the date. I recommend seller. Just need to prove it. The color is not what I asked for but no problem.
M***o –
Shipping was very fast, good packaging. Let’s see how they resist.
r***r –
Goods of Shvidko, without poskozhen. Chi in the bay 500 m it is important to tell, when you will be visible.
0***r –
The line is very good, a little thinner than 0.18 strong seller recommended
R***a –
Super fast shipping. Article as in the description. Everything OK Thank you
Customer –
Always good items. Best fishing goods sugayilang The seller is recommended.
А***н –
Duge Garno Bula packed line I don’t know what 500 m there, I don’t overtie it for the world, but in the bulk of money. dyayuyu.