Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bassfishingtips.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***t –
Thank you to the store.
Customer –
The dough looked like it, mabuth zhoovlou.
I***k –
Super Fish! I took my first cheek on her. Thank you so much
E***c –
Everything is intact, as in the description .. I’ll check it out the other day. Thank you.
S***o –
Quite quality product, surprised
A***o –
The goods did not come, the store returned the funds. I order the second time, the first time everything went well and wobler is good. I will re-order after the end of the epidemic around the world.
I***h –
The color is just cool! There are no big tips of the varnish but I think it is not critical!!! especially it is well seen on 3 I4 photos. true stars did not shoot!
A***k –
Good wobblers, the quality is pretty not bad painting is excellent, the Tees are sharp. Seller recommend.
E***v –
Excellent wobblers, in our reservoirs work great on a large basement and Pike. Well painted, the rings are flat, the hooks are glued, the loops are desirable to glue. From this store I buy for several years, everything is always fine.
D***i –
Wobbler is excellent but the hinges are glued, the store recommend 5.
K***y –
Product normal store recommend checking after quarantine
F***f –
On the look of norms… when I try on the water I will complement
B***v –
Everything is fine, thank you a lot of Chinese friend, the product is good, store recommend everyone, super reliable, 5 points unequivocally!
D***v –
Wobler is excellent, the description corresponds, the hooks are sharp, the loops do not glue, thank the store, I am very pleased with them for this money, the parcel even delivered to the mailbox.
L***a –
Wobbler, as in the picture! Recommend!
V***s –
Wobblers of excellent quality. I recommend the item and store. Thank you.
S***k –
45 days to Kiev. Seller, at my request, bored 2 orders, for which a separate thank you! Wobler’s supposed to be bombs. Loops without slits, painting is amazing, hooks and rings are excellent; all the wobblers-with balls inside, I do not think the SDS, but you need to try on the water! For such money is just a good one! Yes and work should-I will test, add the review necessarily!
N***o –
Yace yak on Saiti. At the sight of the dough is not lost. An hour of cleaning yak pratjut. Glory of Ukraine.
D***y –
It’s fine! Quality goods. My best recommendations.
V***v –
At the top of the crack from the bear, differs from the exchange of hooks and some more pointed shovel. The quality of painting is not inferior to birking. The feeling that the difference is only in the eyes, and hooks, but the price is 1.5 times lower. Clearly, it is better to take here, with the replacement of hooks, than overpay for the brand. Ordered from another store naked transparent slugs for 40 rubles to color yourself. Slugs come from one manufacturer. To decide on you;)