Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesnโt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bassfishingtips.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***v –
Good worms. Glow in the dark after you hold the bright light.
V***y –
The goods denying, the wonders of the shy sticker in the gift is all OK. Seller recommend
G***s –
Silicone is very good quality, but no attraction.
A***n –
Everyone is happy. I haven’t tried fishing yet. The color is not natural a little tough.
Customer –
It was a long delivery (about 45 days). Tracking information wasn’t updated since the departure till I got my parcel. Gums are quit well done but not all colors match colors in the pictures. Some of them are smaller then I expected from pictures and description. But compering the the price and quality I am satisfied and I hope I will be more satisfied if these lures catch fishes.
A***v –
The quality is excellent, we will check in the spring.
R***o –
Item of excellent quality, rubber soft, present the smell of attractant, store and the item recommend! Seller put gift, sticker
G***y –
The item received, packed well, with the smell of curves, thank you for the gift, the item is satisfied, will test in spring
P***a –
Looks good remains to wait for the opening
A***n –
Great bait! Tight enough. But not disposable and not Oak. To Moscow month. Store recommend
F***r –
Excellent products. Excellent shipping times. Excellent blind. Highly recommended.
E***r –
The product fully corresponds to the description, in appearance and to the touch. The silicone is very soft has a pleasant smell. The product is very good. I am pleased to recommend the product and store. Ordered for sample in different places, the next order will be made in this store.
R***d –
The product is satisfied as in the description.
G***g –
Quality, as always high, the purchase from this store is always satisfied, delivery three weeks, recommend unequivocally, thanks for the shipping and store good buyers.
B***n –
Everything is fine!!! The goods came quickly!!! Seller definitely recommend!!! match the description!!! I will 100% order more!!!
S***v –
Ordered 05.06.2020 came 24.06.2020. Everything is fine! I advise!!!!!
J***f –
Very nice. Pliable, 3 inch trout worm. Just what I was looking for.
M***m –
The product is super.
M***k –
Great, I think you’ll like the product! Delivery month.